About

FAQ's

  • Can I wear my own socks or shoes?

    No you have to wear our jumps socks ($1.75) while you jump. Our jump socks are reusable for future use, if they are in good condition.

  • What do I do with the socks after I am done jumping?

    The socks are yours to keep and bring back for future jumping!

  • Do I need to fill out waivers if my child has been there before?

    Electronic waivers are valid for the period of one year. Please call us to verify if you are in our database. Paper waivers may be printed off from our website. These waivers are good for one day only.

  • Can I bring in outside food or drink?

    Defy Gravity does not allow any outside food or beverages to be brought in, except for cakes/cupcakes that are part of a reserved birthday/group package complete with private room rental.

  • Is there an entry fee for parents or family who want to stay and watch?

    No, there is only a fee for those who book time to jump on the trampolines or run through the Laser Maze, challenge the Ninja in Trampoline Ninja, or test their climbing skills at the duel climbing wall. We welcome all parents/guests to stay and watch from our couches or massage chairs near the trampolines.

  • Are my birthday party activities with the general public?

    With the Silver package,, all activities will be done with the general public. The Gold and Platinum packages are the two private party packages you may choose from.

  • Is my deposit refundable?

    Your deposit is transferable based upon availability. Deposits are non-refundable. If cancellation is needed, your deposit will be applied to a Defy Gravity gift card.

  • How early do we need to check in for birthday parties? Do the guests of the party have to arrive at the same time as well?

    We recommend the entire party checks in at least 15 minutes prior to your first activity. This gives our staff time to check waivers, take care of last minute details, and receive socks and wristbands for guests. Following this recommendation will help ensure that your party starts their activity as scheduled and does not lose out on any scheduled time.

  • What times of the day and what days do you host parties?

    Please visit www.DefyGravityLincoln.com to check on party availability, or call the event coordinator at 402.817.6900 Ext 2

  • Can I sign for kids of the party that aren't mine?

    No. Waivers for minors (those 18 or under) must be signed by the Minor’s parent or legal guardian.

  • Can I upgrade my package at any time?

    Our party packages are scheduled at staggered times for customer safety and experience. You can add additional jumpers to your party. If you wish to upgrade packages, please contact us at 402.817.6900 Ext. 2 to check on availability. *Please note this would change the time of your party.

  • Do you have invitations? If so can they be mailed to me?

    We do have invitations that come with your party package. There is no extra charge, and the invitations will be sent via email for your use.

  • What is the dress code?

    We recommend athletic style clothing for jumping here at Defy Gravity. Please refrain from wearing hats, loose clothing, and jewelry. Jumping attire should cover the midriff, cleavage, and buttocks areas. Jumpers who fail to follow the dress code will be asked to cover up.